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Your Student Life on Campus 

HIC will provide you with a Student Handbook upon your arrival to the College. In the mean time, HIC provides many support services that will help you achieve your goals. During your Studies you will have access to services offered by both HIC and at the University of Hertfordshire.


We encourage you to use the support services available and to contact the friendly HIC staff for advice and assistance as soon as you are having difficulty with anything. Remember that HIC is here for you.


The student and Academic Support team looks after all our students' needs. The team is responsible for:



  • helping you enrol in your pathway
  • assisting with your registration at HIC and at UH
  • orientation programmes
  • student welfare and wellbeing
  • study skills training
  • learning support
  • English Language support
  • disability support (learning difficulties)
  • assignment assistance
  • social activities

When you join us at HIC, your first week will be spent getting to know your fellow classmates, meeting our staff and adjusting to your new life in the UK.


If you are interested in getting involved in societies, UH is the space to be. It has some of the best sport and recreational facilities available at any UK university. These include football, cricket and hockey pitches, courts, sports halls a swimming pool, gym and a climbing wall. There are over 100 student clubs and societies available. 


Being part of sports clubs and student societies, opens up many opportunities during your time at HIC. We encourage you to participate in these activities as much as possible.



UH Offers the following Services: 


Counselling and Support



All UH/HIC students now have access to a free 24/7 helpline. If you need immediate wellbeing/emotional support, financial, legal, non-urgent medical advice or grief support call: 0800 028 3766 and use Username: wellbeing, Password: LakeMindCard1


HIC provides one-to-one support through personal tutoring, online responses and student drop-in help desk facilities.



Medical Centre and Pharmacy

UH also has an On-Campus Medical Centre and a Pharmacy. The Medical Centre is a GP practice with all the usual services but run to meet the needs of the student population


Multi-Faith Centre

The Key Centre is a multi-faith and multicultural centre, situated in a quite area on College Lane campus. It is the focal point of the spiritual life of UH and a place for prayer and reflection.