Future Student Updates (COVID-19)

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Current Student FAQs 

Updated 1st July 2021

Latest UK Government COVID-19 Updates: www.gov.uk/coronavirus


Q: I am due to return in September 2021 for my next semester. What is the enrolment process? 

In line with COVID-19 safety measures, HIC is carrying out the September 2021 orientation and enrolment process fully online.


Instead of enrolling face-to-face, you are asked to complete an enrolment questionnaire and then submit documents via email. The online enrolment forms will be live shortly.


If you have any questions with regards to enrolment, please email hic.collegeservicesHIC.@hic.navitas.com.


Q: How will I be taught in September?

A: If you are a full HIC student (meaning that your classes are only with HIC), you will study the first three (3) weeks online. After this period we will move to blended delivery. This will mean for some modules and provided that you are in the UK you need to attend the face to face classes. For any students unable to join us in the UK due to travel restrictions you will be able to join the live online class .


Students who are integrated (meaning that you are studying modules with the University) are expected to be in the UK for classes.


Q: Will there still be exams this semester?

A: Yes. Your scheduled exams will take place via Moodle.


Q: How can I access my online classes?

A: The link for classes can be found on the relevant module pages on Moodle, there will be one continuous link for each module for the duration of the semester. The link is available on the information pages within each Module.


Q: How do I know when my class will be?

A: Your class times are published on your timetable, which you can access via Moodle. Please remember classes are UK time GMT. Class times on all links will be published in this format.

Zoom links will only be open during the hours of your class.


Q: Will my attendance be monitored?

A: All student attendance will continue to be monitored. Lecturers will take registers as normal during the session – the usual rules of attendance will still apply.


Students on visa’s are reminded that of the need to demonstrate that they are engaging with their studies by attending classes remotely.


Q: What do I do if I need any Moodle or Zoom Support?

A: For any Zoom or technical support please contact the HIC College Services Team.


Q: Is the library open on campus?

A: Yes, the LRC’s on campus are still open. More information is available here: https://ask.herts.ac.uk/learning-resources-centres .


Q: How is HIC supporting current international students?

A: Students are sent frequent emails and should be checking Moodle on a regular basis to access advice, support and the latest information.


Q: How is HIC supporting students who suspect they have COVID-19?

A: Students should stay at home and isolate, inform HIC and submit a mitigating circumstance form to HIC. Students on accommodation should inform their roommates immediately and call 111.


Q: As a current student in the UK, are Covid-19 diagnoses and treatments covered by the NHS Health Surcharge?

A: All lawful, non-visitor migrants to the UK gain access to the National Health Service and medical treatment free at the point of use. This includes treatment that is medically required in relation to Covid-19.


Q: I am having issues paying for next semester fees, can you help?

A: Please contact HIC so that we can come up with a payment arrangement or a Financial Agreement.